POS / Integrations
Processors, loyalty, and ERP — without weekend glue.
Connectors for payments, loyalty, and ERP with a named owner after launch so your POS does not become a brittle mash-up of scripts.
Overview
Integrations that still work after go-live
POS that cannot talk to loyalty, ERP, or the processor becomes a weekend science project. 360XCEL builds connectors with documented endpoints, field maps, and a named owner after launch.
When certificates rotate or schemas change, you escalate to someone who still has the diagram — not a contractor who disappeared after cutover.
Loyalty earn/burn at the lane, catalog and sales posting to ERP, and processor rails are treated as production systems with monitoring, not one-off scripts.
Who this is for
Operators we build this with.
IT / integration leads
Teams that need owned APIs and clear escalation when something breaks.
Loyalty & CRM owners
Programs that must work at the lane, not only in a marketing sandbox.
Finance systems
ERP and accounting that need reliable item, price, and sales posting.
On the floor
Photography from live operating contexts.
Capabilities
Integrations that still work after go-live
We document endpoints, map fields, and leave an owner — not a contractor who disappears when the first processor certificate rotates.
- Payment processor connectors
- Loyalty and offers at the lane
- ERP / accounting catalog and sales sync
- Monitoring and escalation after launch
How we deliver
Discover → pilot → commission → support.
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01
Discover
We walk the floor, map tenders and peripherals, and lock what “done” means before hardware ships.
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02
Pilot
One store or a short lane set goes live first — configuration frozen before you scale.
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03
Commission
Crew training, peripheral soak, and first-peak coverage with a named lead on site or remote.
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04
Support
Escalation path, closeout ownership, and playbook so store #12 feels like store #1.
Scope
What this engagement covers.
Payments
Processor certification and cutover support.
Loyalty
Balance lookup and earn/burn at checkout.
ERP
Item, price, and sales posting paths.
Support
Named owner when credentials or schemas change.
Outcomes
What “done” looks like on the floor.
Owned connectors
Documented maps and an owner when credentials or schemas change.
Lane loyalty
Balance lookup and earn/burn that cashiers can run under pressure.
Post-launch stability
Monitoring and escalation so go-live week is not the last time anyone looks at the glue.
Industries
Verticals where this capability lands.
FAQ
Questions operators ask before kickoff.
Who maintains integrations after launch?
A named lead. Support for credential and schema changes is part of the engagement model.
Can you connect our ERP?
Item, price, and sales posting paths are scoped per ERP — we map fields before cutover.
What about loyalty?
Lane balance lookup and earn/burn are in scope when loyalty is part of the brief.
Do you document everything?
Yes. Endpoints and field maps ship with the handover so you are not reverse-engineering scripts later.
POS Systems
Related capabilities in this pillar.
Ready to wire POS into the rest of the stack?
Send a short brief. A producer replies the same business day. contact@360xcel.com