AI & Robotics / Systems integration
One glass across commerce, power, intelligence, and motion.
APIs, dashboards, and support that keep all pillars online — so you are not stitching four vendors after go-live.
Overview
Integration that survives go-live week
Four vendors and no shared picture is how go-live week fails. 360XCEL owns the seams: ops dashboards, APIs, secure access, and SLAs across POS, energy, AI, and robotics.
Connectors are documented with owners. Cloud and access review cover payments and plant data. Support crews and coverage windows are written for systems that cannot go dark on a Friday.
Whether you need one pillar wired in or the full stack on one glass, integration is treated as production infrastructure — not a side script.
Who this is for
Operators we build this with.
COOs / multi-pillar leads
Operators who need one status picture across commerce, power, and automation.
IT & security
Teams that require owned APIs, access control, and review practices.
Support stakeholders
Groups that need named crews and SLAs — not a ticket black hole.
On the floor
Photography from live operating contexts.
Capabilities
Integration that survives go-live week
We own the seams — connectors, ops glass, and escalation — so multi-pillar projects do not fail at the handoff.
- Unified ops dashboards
- API and data connectors with ownership
- Secure cloud for payments and plant data
- Named support and optional 24/7 coverage
How we deliver
Discover → pilot → commission → support.
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01
Lock metric
Catch rate, UPH, or forecast usefulness is written before spend — not after a demo reel.
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02
Instrument
Cameras, cells, or data feeds installed against live product and real traffic.
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03
Prove
Pilot window with operators on shift; false-positive and safety budgets enforced.
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04
Scale
Expand only after the first cell or line holds the number; named lead stays through ramp.
Scope
What this engagement covers.
Ops glass
POS, energy, AI, robotics status together.
APIs
Documented connectors with owners.
Security
Access control and review practices.
Support
Crews and SLAs for systems that cannot go dark.
Outcomes
What “done” looks like on the floor.
Unified ops glass
POS, energy, AI, and robotics status in one operable view.
Owned APIs
Documented connectors with people behind them after launch.
Coverage you can calendar
Support windows and escalation for systems that must stay online.
Industries
Verticals where this capability lands.
FAQ
Questions operators ask before kickoff.
Do we have to buy every pillar?
No. We can wire one pillar cleanly or unify the stack — scope matches the brief.
Who owns APIs after launch?
Named owners. Documentation and escalation are part of handover.
Is 24/7 required?
Optional coverage is available; base SLAs and named crews are always defined.
How secure is cloud access?
Access control and review practices are in the plan for payments and plant data paths.
AI & Robotics
Related capabilities in this pillar.
Computer vision
Camera mount, lighting, eval sets, and alert routing for inspection on moving lines — measured by catch rate, not demo reels.
Ops intelligence
Predictive ops and assistants that answer from POS, EMS, and plant systems of record — with a named owner after launch.
Warehouse robotics
Autonomous mobile robots and pick systems planned for real traffic — with UPH targets and safety zones before hardware lands.
Industrial automation
Collaborative robots, industrial arms, and grippers with fencing, interlocks, and a throughput number you can measure every day.
Need the full stack connected — or one pillar wired in?
Send a short brief. A producer replies the same business day. contact@360xcel.com